From a useful first problem to software that works for your business.

How an engagement runs

1. Understand

   We learn how work gets done, where it gets stuck and who is involved. Together we identify a useful first problem and what success would look like.

2. Agree

   Before work begins, we agree the scope, timing, responsibilities and commercial terms. We also agree how to assess the result and what support the engagement includes.

3. Build and launch

   We build the software, review it with you and test it before it goes into daily use. Changes, handover and the people involved are agreed as part of the work.

4. Support and improve

   After launch, we maintain and improve the software under an agreed arrangement, or hand it over to your own team.

   How support works How handover works

Agreeing the terms

Our work is aligned with the results it helps create. We agree on the problem, the measure of success, the work involved and the commercial terms before we build. Costs, responsibilities and support are discussed for each engagement.

Who does what

• Acutis Flow

  Builds, reviews and tests the agreed software, with support covered by the engagement arrangement.

• Your team

  Helps us understand the workflow and reviews the work with us. The people and information needed depend on the project.

• Agreed together

  Scope, success measures, responsibilities, commercial terms, support and how changes are handled.